Adding live plants to enhance the hotel customer experience

When you are in the hotel industry, you should always be looking at ways to improve the guest experience. No matter what role, you are on your toes when it comes to making your hotel a welcoming location for guests since the requirements of people who walk through those doors are continually shifting. Over the years, I have observed and sought feedback from guests, and these are just two ways you can genuinely and cost-effectively make your hotel enticing.

Surveying guests as they checked out is a straightforward way to get an idea of how they rated their experience. They answered a few direct questions before loading the car and in a couple of minutes, they had been on their way. I analysed their replies and attempted to fulfil each one of these. I understood that a number of the guests could have been passing through rather than a plan to return, but it was worth making some changes if it could add value to future hotel guests.

This meant I was bending over backward to instruct employees how to fold towels to animal shapes, budgeting for sweets to be placed on cushions and in some cases a full refit in various areas of the hotel. In the long run, I kept getting only a couple of survey results which favoured items done the old way. That is why I understood there were another means to get this done.

I researched the very best ways to ensure hotel guests had a pleasant and luxurious resort experience. Among those very simple and fantastic solutions was to utilise more live plants across the venue. There are many advantages in bringing more potted plants to the environment.

Online Pictures Will Appear More Attractive

With the popular existence of the world wide web, nearly everyone publications their hotel room by simply searching around on the internet to determine which is the very best for them. Cost is a significant factor while individuals are thinking about reserving a room, but they also rely heavily upon the images that are supplied. Seeing a dull room with a bed and a TV won’t ignite their attention, but a few beautiful plants in the area demonstrates that the resort cares about detail and that is going to produce the room preview images more appealing to people.  Incorporating living plants into other areas of the hotel such as the day spa brings an element of the outdoors in.

 

Plants Make Cabinets Look Fresher

The green shoots of plant life brighten up space. The same greenery will make any room seem and feel fresher also. You will find fantastic plants that purify the atmosphere so that it smells clean and is more healthy to breathe, and the majority of the air purifying plants are easy to manage too.

ROI Increases

If you do not have the capability to put plants in each area, they are equally successful if you simply put a few in the reception and waiting areas. Recent studies have revealed that plants in the lobby raise earnings. You may not have a green thumb, but investing in premium quality plants does not mean you’ve got to be a gardener. You may still make that increased earnings effect in a shorter time than any renovation job.

You’re able to Guide Guests’ Emotions

A simpler and more budget-friendly option is to utilise a green colour scheme that takes advantage of plants. Green is the most balanced of these colours and reflects stability and prosperity. It’s a calming effect, which will help guests unwind and feel at home when they have been out exploring all day.

Integrating live plants in a hotel space was not something I initially thought about when enhancing the guest experience. Plants immediately capture the approving eye of guests without being too much of a focus in the total look of a room. The colour green and positive show of a very small plant that grows and lives in the resort will produce a relaxing environment that welcomes any guest.

 

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